Business IT support services you can rely on
When you outsource your business IT support to BITS, you can stop worrying about computer failures and let-downs. With our all-inclusive service, your computer network is monitored and maintained 24 hours a day. You also have unlimited desk support and on-site call-outs during office hours, as well as security and back up services.
Computer problems are fixed quickly and efficiently. Our friendly, helpful team of ‘boffins’ are just a phone call or email away, and speak in plain English, not incomprehensible computer jargon. It’s like having a fully qualified IT department in your business. We’re there when you need us, without any of the overheads or admin headaches.
Get in touch now to find out more, request a free quote or to book a free trial
Small business support – round the clock
Our all-inclusive IT support service is suitable for both basic and highly technical computer networks. We can also help if your system is integrated with larger operations at other sites or even abroad.
To keep your computers running smoothly, we use the latest secure remote technology. Your network is managed and maintained 24 hours a day, 7 days a week to maintain your systems at the optimum level.
Often we will know about an issue with your IT before you are even aware of it. Usually we can fix it remotely to get you back up and running as quickly as possible.
If a solution cannot be found using this method, an IT engineer comes to you to fix the problem on site.
Contact us now for a free quote or to book a free trial
All-inclusive Business IT support from BITS
Our fully managed contract for businesses typically includes all these services, for a fixed monthly fee with no hidden extras:
- Set Up of remote maintenance and documentation of your current IT systems
Annual IT Support Review
24/7 Email SPAM and Email Antivirus
Unlimited New User Set Up, permisssion changes and other it admin tasks
Unlimited Advice on IT strategy by phone and email
Unlimited Problem Solving and malfunction support by phone and email
Unlimited Engineer Call-outs for any problems which cannot be fixed remotely
Ad hoc Disaster Service If you’re hit by a disaster such as fire or floods, we’ll reinstall your servers and attempt to recover your hard disk data.
Other services which can be provided on request as part of your IT support package include:
- 24/7 IT Backup
24/7 IT Virus Protection
IT Consultancy & Strategy Advice
Our all-inclusive service gives you complete peace of mind that your IT will work reliably and efficiently day in, day out, with no hidden charges or extras. Ask us for a free, no-obligation quotation. Or if you’d like to get a feel for the quality of our service request a Free 2-hour IT Support Visit.
Bespoke Business Support
Our services represent extremely good value as so many functions are included as standard – something to bear in mind when comparing costs with other IT support business suppliers.
But ‘all-inclusive’ does not mean ‘one size fits all’. Every company is different, so we tailor the package to suit your needs.
The cost of your monthly fee depends on various factors, such as how many computers are in your network, the size of your business and any additional services you may need. Please get in touch now for a free, no-obligation quotation, or go for our ‘try before you buy’ service and request a Free 2-hour IT Support Visit.
IT Support Services
We provide remote server monitoring. We will monitor your servers and make sure they are problem free.
BITS Ltd provide ExchangeDefender which is a messaging hygiene system that stops unwanted email going through your system.
BITS Ltd patch management can remotely manage and deploy patches to all your workstations and servers.
Do you know what you would do to get your business back up and running if a disaster were to occur and you lost all your business critical data?
BITS Ltd. are experienced network cabling installers
We can help you recover lost hard disk data from any brand of interface or data transfer technology.