Somerset based Food Manufacturing Company
"BITS have been a wonderful partner to Us"
BITS have been a wonderful partner to us in setting up our IT systems and maintaining them.
Especially good has been their ability to work equally well with our extremely IT literate COO and with other far less IT savvy directors and staff. All this is done in a friendly manner and with an acute awareness of the need for speedy fixes when things go wrong.
Clarity of communication has been the hallmark of the BITS service at all times.
Chairman of a Somerset based Food Manufacturing Company
Warminster based Consulting Company
"We are very impressed with their 'can do' attitude"
We wanted an IT support company who could resolve a number of issues we had with Microsoft Small Business Server so looked for a Microsoft Certified Supplier and found BITS. We are very impressed with their 'can do' attitude and problems have been quickly dealt with. We need a reliable and fully functional system and feel confident that BITS have the ability to support that.
Director of a Warminster based Consulting Company
London based Manufacturing Company
"Provided service that is rarely seen in the IT industry"
We have been using BITS for all our IT infrastructure needs since 2005 and they have provided service that is rarely seen in the IT industry – both flexible to our requirements and unobtrusive in provision of service.
Like most businesses, our company doesn’t necessarily fit the stereotypical model of an SME. We operate on a European basis and although our head office is in the UK we have branches in Germany and Italy and are part of a Japanese electronics corporation. This means that our systems have to encompass integration with larger “enterprise level” operations without using the resources those normally require. BITS were instrumental in the design and implementation of our networking, connectivity and server needs and are always “just there” when we need them.
They provide all the benefits of having fully qualified IT staff without any of the downside of under-employment in the day-to-day operation of the business.
Product Support Manager of a London based Manufacturing Company
Cirencester based Financial Institution
“Always helpful and on-hand”
We have our own internal IT Department, but when it comes to special projects or implementing new technology we use BITS. BITS have the knowledge and expertise to take us through golden to implementation and on to support. Always helpful and on-hand to help when our own resources are not enough such as busy periods or holiday cover and even just for some helpful advice over the phone. Perfect for our company and friendly too!
IT Manager of a Cirencester based Financial Institution
Berkshire based Childrens Soft Play Company
“BITS provide a complete solution”
We were recommended BITS by colleagues and would after trying their service out, fully recommend them. BITS always strives to find ways to improve and refine the performance of our mission-critical applications, allowing us to achieve the maximum business benefit for our IT investments. The firm provide a complete, front-to-back solution for performance monitoring, measuring and back up of key applications, which has helped us move our business forward.
Managing Director of a Berkshire based Childrens Soft Play Company
Westbury based Environmental Consultancy
“A knowledgeable, professional and trustworthy IT Support company”
"We asked BITS to help us design the best way of handling all our IT requirements including the ability for the majority of our employees to work remotely both from home and on the road, as part of this we were keen to reduce the need for equipment in our office. BITS guided us seamlessly through the process of identifying our requirements and delivering a suitable solution. We now have a virtual office at our fingertips wherever we are in the world we can access our emails and documents through a variety of methods including email direct to our mobile handsets. We have been using this solution for two years and it has proved to be very reliable and also importantly for us easily scalable as we have grown tremendously over the last two years. I wouldn’t hesitate to recommend the services of BITS to other companies that require a knowledgeable, professional and trustworthy IT Support company."
Managing Director of a Westbury based Environmental Consultancy
Bristol based Accountancy Practice
“Fix problems quickly and efficiently”
"As an outsourced accountancy firm, we understand the importance of focusing on core competencies. So, when it came to our computer system, we were more than willing to find a qualified company to handle it for us. Since we didn't have the need for a full-time person, BITS was a perfect fit. They reduce so much of the administrative headache of running a business because they fix problems quickly and efficiently and maintain our network so that we have fewer issues. The peace of mind we have as a result of their work is something I would recommend to anyone!"
Director of a Bristol based Accountancy Practice
Bristol based Event Management Company
“Provided faultless service throughout”
BITs have been extremely helpful and professional right from the outset. They have provided faultless service throughout and have always been on hand to go through new ideas and ways of helping our business’s IT requirements.’
Managing Director of a Bristol based Event Management Company
Westbury based Building Company
“Would have no hesitation in recommending BITS services”
As a company we have used BITS to help us develop both our computer and communications systems, so that as we grow so the systems grow with us.
It has been important to us to have a user friendly boffin, just a call or e-mail away. I would have no hesitation in recommending BITS services to anyone who just needs it to work.
Director of a Westbury based Building Company