How to configure Exchange email on an Android Device

How to configure Exchange email on an Android Device

Android IT Support

This is a guide to adding your Microsoft Exchange mailbox to your Android device. The procedure may vary between devices.


On the home screen in the middle there will be a white circle with dots in it. Click on this to go to the Apps menu.


Select ‘Settings’.


Scroll down and select ‘+ Add Account’.


Select ‘Email’.


Enter your email address and password then click ‘Next’.


Select ‘Exchange’ as the Account type.


Enter your ‘Domain\Username’ this will be the same username that you use to logon at work or into Outlook Web Access. If you are not sure on the domain name you will need to check with your IT Support department/supplier.


Enter your ‘Password’, again this is the same one you use to logon to your computer at work or into Outlook Web Access.


Enter ‘Server’ this is the same web address that you use to access Outlook Web Access (web mail), if you don’t know this you will need to ask your IT Support department/supplier.


Click ‘Next’.


The account details you have entered will now be checked, while this is happening there will be a spinning circle, wait for this to complete.


You may get this message:


The server (your server address) requires that you allow it to remotely control some security features…


Select ‘OK’.


You can adjust settings here if you wish or just stick with the defaults and Select ‘Next’.


You should see this message:


Your account is set up and email is on its way!


Select ‘Next’.


You may have to set a pin lock on your device before emails will start synchronising, you will be prompted to do this if it is required.


That’s it you are have setup your Exchange mailbox on your Android device, go to the email app to start using your emails.


Business IT Support Ltd. provide IT Support in Bristol, Wiltshire, Somerset and the surrounding areas, if you have an IT Support requirement please get in touch.

You can easily contact us by email, via our enquiry form or simply call us on 01373 888 333. Posted by Lee Edge on 24/07/2012


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