Telephone Scam Warning

Telephone Scam Warning

In the last few weeks, a few of our customers have told us that they have received calls, both at home and at work, from Indian call-centres claiming to represent BT or Microsoft saying their line/PC has a fault and that only that company could fix it.

This definitely sounded like a scam and our suspicions were proved correct when a man - claiming to be from ‘Windows Operating System’ - phoned up the mother of one of our guys at her home while he was there, with important information about a virus on her PC.

This instantly set alarm bells ringing as the only ‘PC’ she owned was a Linux-operated Netbook, and so our man took over the call to find out more.

The gist of the conversation was that ‘this was not a sales call’ but that their ‘systems’ showed that her PC had picked up a virus which meant it was not running at optimum levels. They said that anti-virus software could not detect ‘this sort of virus’ and that ‘only they’ had the ability to fix it; remotely and for a small fee. They also said that ‘locally based computer companies’ couldn’t fix it either as they do not have the technical ability to do so.

Amused by this, our man asked them a few very basic technical questions about the nature of the supposed virus which the caller could not answer. Nor could they answer how ‘Windows Operating System’ managed to detect a virus on a non-Windows machine. The conversation quickly ended at that point.

Now to anyone with a bit of technical knowledge, this was obviously a scam phone call. But as we all know, scams like this are designed to work on the innocent people who maybe don’t have technical know-how when it comes to PCs or phone lines.

So we urge you all to be wary of calls like this and to tell your friends and family as well.

Microsoft doesn’t phone people up like that, and neither do BT!

You can easily contact us by email, via our enquiry form or simply call us on 01373 888 333. Posted by Lee Edge on 14/12/2010

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